The website XXXMADRID.COM is a property of the Company CONCORDIA DISCORS S.L. as it reports in our
LEGAL NOTICE
At XXXMADRID.COM we are especially concerned with security and ensuring the confidentiality of the data provided by our customers..
As soon as a customer registers on our secure server or makes an order, their personal, address and payment data are included in our database and are used exclusively to process the order, as well as to send information on offers and services that may be of interest. This database is registered at Agencia Española de Protección de Datos with number: 2063120345
XXXMADRID.COM ensures the confidentiality of the data provided by our customers, and guarantees that under no circumstances will they be provided to third-party companies.
Data Protection Act: LOPD.
In accordance with Organic Law 15/1999, dated 13 December, on personal data protection, XXXMADRID.COM customers may exercise their rights at any time to access, correct, cancel and oppose this data, in writing to CONCORDIA DISCORS S.L., C/ San Marcos, 10 (local), 28004 Madrid or by e-mail by clicking here.
Additional information on our security
and personal data protection guarantee systems
The internet is a means of communication and also a new way of conducting transactions online. That is why one of the main concerns of internet user is the security of their data on the network.
An e-Commerce transaction is the entire process of making a commercial agreement, including the contract between both parties: customer and company. Each purchase or sale transaction must include the following aspects:
Authentication that guarantees the legal or personal identification of those we communicate with.
Integrity; so that the content of the communications between both parties can not be modified.
Confidentiality, which consists of guaranteeing that no unauthorised person can determine the content of the communication.
XXXMADRID.COM purchasing process
The following describes the processes involved in purchasing through the XXXMADRID.COM server:
1. Customer registration.
Customers register by completing a form with their personal and payment data, registering in the system with a user name and a password of their choice. This process involves sending data, which is done by secure means through an advanced SSL (Secure Socket Layer) security system. Most existing browsers accept SSL. If in doubt, contact your internet service provider.
When completing a transaction that involves exchanging confidential information, the user automatically accesses the secure server zone. The browser indicates this situation through a URL such as https://www.xxxmadrid.com, and by displaying a closed padlock icon in the browser.
As of that moment, any data transfer is carried out in a completely secure way.
2. Shopping Basket.
The customer browses our shops adding any articles to be purchased to the shopping basket.
Cookies are small pieces of information that XXXMADRID.COM needs to understand the interests of our customers, but that do not contain any type of personal information. Most browsers accept cookies automatically, but it is also normally possible to configure them so that they are not accepted. In that case, it is still possible to browse, although it may not be possible to access some of the functions of our shops.
3. Order processing.
Once all of the articles have been selected, the next section is the order confirmation, where the customer is required to provide identification, if registered. Otherwise, the customer is given the opportunity to register at that time.
If the customer has already registered, their personal data is already stored on our secure server and do not have to pass across the internet. In addition, if the customer is a XXXMADRID.COM card holder and has indicated this on the registration form, the card number is not sent either if this is the selected payment method.
This stage is conducted in a completely secure way, since it is integrated into our secure server.
Recommendations and Precautions.
These are some of the precautions that we suggest our customers take:
Do not provide your user name or password to anyone.
Do not write this information down in a place that is easily accessed: on your computer, in your diary, etc.
Always use our secure SSL system.
Always log out from the browser session after accessing a secure zone or after entering your user name or password in the system.
Customer information.
Registration, changes, security & confidentiality policy
In order for you to shop at our stores or access certain services, you need to register your personal details and choose a password to access all those areas that require prior identification. This will prevent you from having to fill out all the information again in the future. When you register in our secure server or make a purchase online, your personal information, address, payment method, etc. will be incorporated into our database. This information will only be used to process your order, as well as to send you information regarding special offers and services that may be of interest. You may modify your personal information at any time (change of address, telephone number, etc.) or ask us to remind you about your password in case you forget. If you wish to do so now, click here.
In accordance with our confidentiality and security guarantee, at XXXMADRID.COM we want to offer our customers the highest levels of security, and we want to protect the confidentiality of the information they provide. All our commercial transactions are therefore carried out in a secure server environment under SSL protocol (Secure Socket Layer), and all our communications are encrypted using 128 bit encryption, which ensures the highest level of protection to our communications.
If you experience problems accessing any area of our website, this could be due to the model or version of your browser or its configuration. If you need help finding the solution, or if you have any questions regarding how our online shopping system works, please call us on (+34) 915 221 770. It will be our pleasure to help.
In compliance with Organic Law 15/1999, 13 December, on Personal Data Protection, as an XXXMADRID.COM customer you may exercise your right to access, correct, cancel, or oppose our holding this information at all times, by communicating your decision in writing to XXXMADRID.COM, Calle San Marcos, 10 (local) - 28004 Madrid (Spain) or via our e-mail address: info@xxxmadrid.com
